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| Guest Review: 1 |
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Posted Date: 2012-04-23 |
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| Amazing location. Great views. Modern contemporary hotel. Good service. We loved. Will def go back |
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| Guest Review: 2 |
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Posted Date: 2012-04-22 |
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| Smoke alarm went off at 11 pm. We weren't asleep yet. Called front desk, no answer. I removed the 9v battery. It kept chirping loudly and often so I unscrewed it from the wall and unplugged the electrical wire. Then at 3:10 am the smoke alarm went off in the neighboring room. It was shrill and loud enough to awaken us and several other rooms. I heard people opening and closing doors, talking on phones, complaining about the noise. THIS WENT ON FOR 20 MINUTES! Couldn't get back to sleep. I told the front desk in the morning. They offered to enroll me in their 'club' with some discount points. Overall review: Mixed. The hotel seemed better than some of the obviously dumpy hotels in the neighborhood, but not getting any sleep was a huge disappointment and took some of the joy out of the next day. The room was clean and comfortable. Broadway has come down since last visit five years ago. Orchestras are now 4-5 people. Actors end every show by taking bows then begging for money for AIDS charity -- very unprofessional. Aggressive street peddlers handing out rap CDs on sidewalk whispering obscenities in my wife's ear as we passed. This was our last trip to NYC. Nice surprise was that The Metropolitan Museum of Art and the Natural History Museum aren't charging admission (its optional). |
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| Guest Review: 3 |
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Posted Date: 2012-04-21 |
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| Rooms were clean, comfortable and quiet. Shower pressure left a lot to be desired. Bathroom could use a little updating. No soda machines in ice machine area. Room service good quality. Location is great for access to Broadway, transportation to other sights. |
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| Guest Review: 4 |
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Posted Date: 2012-04-17 |
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| SUPER RECOMENDABLE PASAMOS UNOS DIAS CON NUESTRAS BEBES 200%100 RECOMENDABLE |
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| Guest Review: 5 |
by Nancy S of
Maryland |
Posted Date: 2012-04-14 |
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| The Crown Plaza is in a perfect location, in the heart of the theater district. It is easy to walk to many attractions, and bus/boat tours are easily available and quite reasonable - especially for multi -day use. |
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| Guest Review: 6 |
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Posted Date: 2012-04-14 |
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| Room was not available at 3pm and.we received a bar voucher ($15 each). Finally, a room was available but incredibly noisy. We were then upgraded to a Concierge room (floors 45, 46, 47) which was lovely. It also allowed entry to Concierge continental breakfast room...cereals incldg oatmeal, fruit, bakery products, beverages, and so forth. Very close to metro...would stay here again. |
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| Guest Review: 7 |
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Posted Date: 2012-04-13 |
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| Hotel in excellent location. Staff looked after us going above and beyond call of duty to get our left behind passports to airport for us so we could make our flight. |
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| Guest Review: 8 |
by Mark E of
London |
Posted Date: 2012-04-13 |
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| Not the best of views for a corner room, but it was a discounted room. Annoyingly room 1527 was across the corridor from the ice maker - fact of life - but just along the corridor from a seminar room. In such circumstances hotels need to manage the assembly of people for such rooms to avoid noise in the corridor at early times, such as 8am - fine for working people but a pain for those on holiday.
The bar service was painfully slow - with staff more interested in socialising with each other than serving customers (one was planning "his book" with a colleague, another was doing "I love you buddy" hugs to a variety of acquaintances - very quaint and NY but more in keeping with a local bar than a four star hotel).
I had to complain about the condition of the lobby toilets - during army service I have experienced a variety of WC conditions but my wife shouldn't have to endure such poor facilities in a "top class" hotel. Apart from broken locks and soap dispensers there was a large spit stain on one pan and excrement on the toilet seat rim of another. Cleaning looked to be infrequent in the evening. |
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| Guest Review: 9 |
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Posted Date: 2012-04-11 |
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| One of the real big,impersonal hotels.Yet perfect for a city break. Good bed,clean bathroom. |
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| Guest Review: 10 |
by Pedro P of
Teresina - PI |
Posted Date: 2012-04-11 |
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| O Hotel Crowne Plaza Times Square Manhattan é confortável e muito bem localizado, pois está a poucos paços da Times Square. |
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