ESA Upper Saddle Customer Reviews Avg Rating :
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Guest Review: 1 by Naresh M of Würzburg Germany Posted Date: 2012-04-17
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Angenehm, weiter zu empfehlen
Guest Review: 2 Posted Date: 2012-03-30
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Interieur is tipically for male.
Guest Review: 3 by Jim W of Dallas Posted Date: 2012-03-19
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I had to downgrade the comfort rating of the room, only because the mattress was like a concrete slab. I also gave a middling mark to the "surrounding neighborhood" question because the Financial District is pretty limited in its dining selections. But otherwise, I'd recommend the hotel. It's clean, the water pressure is there in the shower, and most  of the furnishings, like the bureau and the desk, are inset, maximizing the space available to move around in. It's also convenient to the 2/3, 4/5, and R trains, making mobility around the city pretty simple. The staff was also very pleasant and helpful. So, I'd say go for it!
Guest Review: 4 Posted Date: 2012-03-02
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Slight furnishings, needed paint, couldn't regulate heat/air, hotel staff very helpful and courteous. Overall -just ok even after free upgrade.
Guest Review: 5 Posted Date: 2012-02-24
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Hotel was loud and drafty.
Guest Review: 6 by Firmin LW of Toulouse France Posted Date: 2012-02-24
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Trés agréable, La chambre était sans prétention mais très confortable et très bien entretenue. Nous sommes restés du 8 au 14 février au moment le plus fort de la période froide en europe et nous n'avons pas ressenti le froid. Le service de chambre toujours propre et bienveillant mais surtout à notre écoute. La réception avait toujours réponse à tout  et cherchait toujours à nous satisfaire notamment Taylor qui nous a accueilli le premier soir. L'hôtel était stratégiquement bien situé car nous avions accès à tous les moyens de transport car très proche de Wall Street. Les commerces aux alentours à peine à quelques mètres pouvaient rester ouverts 24/24 h. En résumé très agréable, je recommande donc même si ce n'est pas l'eurostars de Munich où nous avons également séjourné. Pour New York, les 4 étoiles sont méritées de loin par le service, par la situation géographique et je dirais moins par le cadre.
Guest Review: 7 Posted Date: 2012-02-21
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I think the title says it all :). Location was great but hotel is missing some fine touches.
Guest Review: 8 Posted Date: 2012-02-12
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I have stayed at this hotel before, however for the hotel.com low price i ended up in a closet room with no chair.
Guest Review: 9 by Emilio Q. of Venezuela. Posted Date: 2012-02-04
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El Hotel ofrece un excelente servicio; las habitaciones son amplias y muy cómodas las estación de trenes esta solo a 4 minutos andando; el personal es muy atento.
Guest Review: 10 Posted Date: 2012-02-03
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Arrived to a friendly staff and was upgraded to a suite. Room was clean and comfortable. Location was excellent for me in lower Manhattan. It got a bit load at 5am as Manhattan came alive with trucks buses etc. My soundwave machine was a sleepsaver. I don't travel to urban hotels without it. Overall I had an excellent stay.