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| Guest Review: 1 |
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Posted Date: 2012-04-22 |
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| The best hotel I've ever stayed at period. The entire staff was so helpful from the check in to the last day we stayed. I loved the personal touch that the staff had w/ my twins & I. I told them that I'll be back and would be hard pressed to stay anywhere else. The cleanliness of the room to the location to Grand Central it couldn't have been any better!! It made the trip more relaxing & enjoyable than even I could have imagined. Thank you all for an awesome trip into N.Y. City!! |
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| Guest Review: 2 |
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Posted Date: 2012-04-22 |
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| Very impressed with Grand Hyatt. Great room overlooking the Chrysler Building so we were lucky there. All staff very helpful. Great service.Room and bath room very clean and well equipped. Excellent location between Grand Central Terminus and Chrysler Building and close to other sights. |
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| Guest Review: 3 |
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Posted Date: 2012-04-20 |
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| Overall, the hotel is very nice and in a great location. The only thing I didn't like was that there is no door on the bathroom. Not sure if it was intentional or not. |
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| Guest Review: 4 |
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Posted Date: 2012-04-19 |
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| 10:30に『13:15EWR発LAX行きの飛行機に乗るには？』とコンシェルジェに相談するとタクシーを勧められ、ホテル前で客待ちのタクシーに乗って行き11時には到着しました。その際、125ドルを請求されて130ドルを支払いました。 納得できず、写メで車のナンバーを撮りました。 運転手はインド系の人でした。 明らかにグランドハイアットホテル客を狙っているタクシーです。 ホテルにはドアマンがいる筈なのにこういう事が起きているのはとても残念です。件の車はNYのイエローキャブ、ナンバー7N75Cです。 運転手はインド系。ターバンを頭に巻いていました。4/17/12/10:30am.に乗車しました。 |
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| Guest Review: 5 |
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Posted Date: 2012-04-17 |
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| Stayed here for 2 nights last weekend. Negatives: not NEARLY enough staff at check-in counter. They compensate with express check-in kiosks, but on this night, few were able to actually check-in with them. So a very long, SLOW, line quickly developed. This was problematic for us because we had theater tickets and less than an hour before curtain. Once we finally made it to the front of the line, the beleaguered, exhausted clerk was very courteous. I noticed line at check-in persisted throughout our entire stay. Also, our room was hot, despite the individual thermostat in the room. Positives: modern decor, surprisingly quiet for being at Grand Central Station, QUICK service. Had issues with the room safe and they fixed it within 5 minutes. Overall, the hotel has some minor issues, but the staff is world class. |
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| Guest Review: 6 |
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Posted Date: 2012-04-17 |
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| The shower curtain is smelly after gets wet; it should be changed much often. The large rain shower head might be good for some people but with very low water presure. |
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| Guest Review: 7 |
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Posted Date: 2012-04-14 |
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| Great hotel at a great location. |
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| Guest Review: 8 |
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Posted Date: 2012-04-10 |
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| If you are here for a short while and need to be centrally located, this is it. The higher room rate pays for itself with saved time and cab fares. We walked to Rockefeller center, 5th avenue shops, and many restaurants nearby. The Grand Central station is literally downstairs. |
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| Guest Review: 9 |
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Posted Date: 2012-04-10 |
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| Hotellet er supermodernt og ligger direkte anknytning til Grand Central med subway, busser og tog. Ligger mitt i smørøya. Alltfør mye folk og konferanser gjorde att det føltes som et kjøpesenter og blev allt før opersonligt. Allt kostet extra penger fex internet mm. |
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| Guest Review: 10 |
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Posted Date: 2012-04-08 |
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| The lobby was very nice and the room service good although food extremely high! My biggest complaint was the size of a room. I have stayed in many hotels over the last 25 years but never stayed in a room this small... very dissapointed in the size of the room for the price.:-( |
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