Grand Union Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-04-15
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Nous avons aimé notre séjour au Grand Union,hôtel très propre et à proximité de tout.
Guest Review: 2 Posted Date: 2012-04-10
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the location is pretty good: 10 min. from penn station and 15 min. to times square. had some problems with the shower - sometimes it jumped from hot to cold by itself. there's free wifi, but if you don't have a laptop or a smartphone you'll have to pay for using their internet computers, which sucks... .the staff seemed ok but i didn't really talk to  them.
Guest Review: 3 by R D of NC Posted Date: 2012-04-04
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Very friendly and helpful staff, clean room, affordable, excellent location for Time Square and other sights – no taxi or rental car required. Hotel Grand Union was exactly what we needed. No complaints at all - we will stay there again.
Guest Review: 4 by Qrissy D of DC Posted Date: 2012-03-30
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3 blocks from Penn Station! and near many subway lines. Very friendly & accommodating staff (let us check in 2 hours early w/ no penalty). Loved the cucumber soaps they set out for us!!
Guest Review: 5 by Rita P of Tacarigua, Trinidad Posted Date: 2012-03-28
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This hotel is very comfortable, its staff is very polite and friendly and it is within easy access to the main business areas. Its main drawback is that the room eis not equipped with a kettle.
Guest Review: 6 Posted Date: 2012-03-26
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Some people give it bad reviews others give it good reviews like myself. If you are just looking for a place to sleep and dont mind not having wi-fi inside your room this is the place for you. The cleaning ladies r consistent, the front desk people are friendly, and its in a great location for tourist attractions (if youre into that) or just for overall  getting around Manhattan. Pick this if youre not gonna b delicate about fancy shmansy stuff!!! The rooms r in great conditions enough space for two people. But yeah overall satisfied with this last minute booking thay saved us a lot of time n money.
Guest Review: 7 by Martin N of Prague, CZ Posted Date: 2012-03-22
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Hotel overall was good but last day porter advised us hotel taxi to the airport with guaranteed price of USD 61 incl.tax for 4 people. Then at the airport taxi driver have asked us for USD 80 and when we paid cash and the rest of USD 10 by credit card, he transcribed imprint of the amout of USD 10 to USD 40!!! Our bank canceled the transaction because  we had a receipe! Beware!
Guest Review: 8 Posted Date: 2012-03-19
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If you're looking for an inexpensive place to stay, this hotel is a decent choice with a few caveats. It's reasonably quiet and the rooms have the essentials, assuming you don't need wifi in the room or need an iron or coffee maker either. (I use tethering, so the lack of wifi didn't matter to me.) The rooms and furniture are old, and everything is  need of updating. That said, if you just need somewhere to sleep and that doesn't bother you, the location right on the 6 line and walking distance to Penn Station is worth it. Something to know in advance is that there is no secure bag storage at the front desk. Bags are left laying in the lobby where anyone can take them, with no tags to identify the owner.
Guest Review: 9 by Bill D of Vancouver BC Posted Date: 2012-03-10
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If your looking for a fancy place to stay this place wouldnt be for you.Our room was small but clean.The hotel is in a good location close to The Empire State Building and a short walk to Times Square.The coffee shop next door is a great place to eat.I highly recommend it for breakfast,the owner is the cook he's a great guy and the food is deliciou  s.
Guest Review: 10 Posted Date: 2012-03-03
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The Front Desk staff was rude and husseled me out of USD 20 for checking out late even thought the hotel was empty on a monday night and i had already requested for a late checkout. The internet service is not free and the rooms are very small.