Hampton Manhattan Times Square Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-04-18
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Staff in the kitchen/ breakfast area was super sweet, but the Main Desk/ Lobby staff could certainly use some more lessons in hospitality and customer service and were downright rude at times. Location was not ideal, and we have stayed at similar hotels and rec'd a lot more for the money. Free breakfast is a plus, but considering the wait times at the  elevator, small rooms and unfriendly and unhelpful staff, would not stay here again.
Guest Review: 2 Posted Date: 2012-04-16
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Friendly staff. Very convenient to Times Square & Subway station. Free Breakfast- perfect if you're traveling with kids.
Guest Review: 3 Posted Date: 2012-04-15
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I would definitely recommend this hotel. The location was great - within walking distance of Times Square, Empire State Building. Close to subway stop. Breakfast buffet was very good. Staff were very friendly and helpful. Our room was clean and comfortable. Only complaint was the room was small, but still a good value. Elevator service during peak times  was slow. Overall, this is a great hotel.
Guest Review: 4 by Lori W of Dallas, Texas Posted Date: 2012-04-14
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Staff at the Hampton Inn South were amazing. They greeted you everytime they saw you. We were there over Easter and they had a wonderful brunch and were able to keep up with the 100 people that ate there that morning. The Easter Bunny also showed up which made it fun. The staff was always handing out candy or water or suggesting cookies. They were very  helpful with any needs we had. The ROOMS were small but CLEAN AND we were close to the action of the city. cCLEAN is what it is all about and the beds are comfortable. We loved the proximity to Times Square, Theater district and Hell's Kitchen where there tons of resturants. There were four of us in our room and we ALL kept saying how great the service, food and room was. Our vacation marked stepping stones in some of our familys lives and the Hampton Inn experience just added to it. My sister and I said if we go back to New York we would DEFINITELY stay there again!
Guest Review: 5 by Jim H of Holladay, UT Posted Date: 2012-04-10
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Nice clean rooms but standard small size. Shower did not always have hot water and never had adequate power.
Guest Review: 6 Posted Date: 2012-03-29
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I stayed only one night at this hotel for business trip. Location is good.The room was clean. I don't see any big problem.
Guest Review: 7 Posted Date: 2012-03-27
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The best part about our stay was the staff! Very friendly, very helpful, especially the concierge!
Guest Review: 8 by Amy of Dallas, Texas Posted Date: 2012-03-20
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I just returned from my first trip to New York, where I stayed for 4 nights at the Hampton Inn Times Square South, and I have nothing but positive things to say about the hotel. The room and hotel were very clean, the staff extremely friendly and helpful, and the breakfast was excellent. We found that going to breakfast around 8:15 was a good time as  far as not having to wait long for the elevator and not having trouble finding a table. We never really had to wait very long for the elevator during our entire trip except for the one morning when we went to breakfast around 9:30-that morning was much more crowded for breakfast and a little longer of a wait for the elevator. It was very helpful to have the free Wi-Fi in our room , as we needed to look up some different things about t"""he attractions we were going to visit while we were in town. The free cookies in the afternoon were a nice treat as well. The hotel is a convenient walk to Times Square and the subway station. It is on a street that does not look as appealing as some of the streets closer to Times Square, but at no time did we feel unsafe walking to/from the hotel, even at night ( and I was with a group of two other women and two 13 year old girls). It was so helpful to be able to have our luggage stored for us at the hotel on our last day, as our flight didn't leave until that night, so we were able to have the whole day to visit another attraction before leaving without worrying about our luggage. The hotel staff were so helpful in arranging a ride back to the airport. They were even able to weigh our luggage for us to be sure it didn't go over the 50 pound limit so that we wouldn't have to pay the extra $100.00 fee, which I didn't know about when I left home and had to pay for the flight to New York! We had a great trip to New York and a great stay at the Hampton Inn Times Square South- for those on a tighter budget and needing a hotel in this price range, I would highly recommend this hotel!
Guest Review: 9 Posted Date: 2012-03-19
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The elevator service is perhaps the worst I've ever dealt with. There are 32 floors with only a few rooms on each floor and only two elevators. The waits were absolutely incredible.
Guest Review: 10 by Ben B of Keller, TX Posted Date: 2012-03-19
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The Hampton is walking distance to Times Square and Broadway shows. Great breakfast and clean. The rooms however were small and I did not appreciate the governor on the hot water for the shower. For the price it was a good value.
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