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| Guest Review: 1 |
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Posted Date: 2012-04-20 |
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| the only issue we had was at check in, where they wanted to charge us extra, for us being 2 adults and 2 kids, despite this was clearly stated in the accepted reservation. Once we produced the reservation with info, everything was ok. I would not recommend to have breakfast in the hotel, just because it is expensive at $17 each, you can have the same just outside for half. I liked the street being surrounded by plant stores, in the morning, when all the plants are put outside, gives you a different sense. The room was clean and spacious enough and the hotel was clean. |
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| Guest Review: 2 |
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Posted Date: 2012-04-18 |
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| Every member of the staff was helpful and very friendly! Our entire family felt welcome and comfortable during our stay! |
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| Guest Review: 3 |
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Posted Date: 2012-04-04 |
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| Excellent location and great customer service! |
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| Guest Review: 4 |
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Posted Date: 2012-04-04 |
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| There wasn't any good places to eat a good breackfeast and I was not going to spend $17.00 dollas at your hotel for breckfeast |
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| Guest Review: 5 |
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Posted Date: 2012-03-24 |
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| Good location and clean hotel. Had hard time deciding to walk up town (Times Square) or downtown (Fashion District and Madison Square) so did both.
This hotel worked out great for our needs.
Fantastic. |
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| Guest Review: 6 |
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Posted Date: 2012-03-23 |
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| We loved our stay at this hotel. The location was convenient to almost everything and the guest services were very helpful. Our room was clean and it was surprisingly roomy for NYC. We will definitely stay again next time we visit. |
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| Guest Review: 7 |
by Steve L of
North Carolina |
Posted Date: 2012-03-20 |
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| Great location for easily reaching many parts of NYC. Very friendly and helpful staff. Rooms very clean with really comfortable bed (adjustable). Our room was very quiet, facing on opposite side of hotel from 28th street. The price is right. Will definitely come back next trip to NYC. |
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| Guest Review: 8 |
by Steve S of
Syracuse, ny |
Posted Date: 2012-03-19 |
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| Myself and 3 friends stayed for 4 nights at the Hilton Chelsea for the Big East basketball tournament. The rooms was very clean, very comfortable and the front desk was outstanding. We mistakenly received a wake up call the first morning at 6 am. The front desk gave us 4 free breakfast buffet coupons ($80 value) for the inconvenience. Their recommendations for dining spots were also fantastic. Would definitely stay again! |
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| Guest Review: 9 |
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Posted Date: 2012-03-06 |
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| This is a great little hotel on a so-so street, smack between Madison Square Garden and Chelsea. Fantastic location. Good wifi, nice people working there, comfy, clean, small but perfect place to get ready for the day/sleep at night.
Caution: There are only two elevators for a pretty tall building. In the mornings (and definitely just prior to check-out time) there will be a HUGE wait and the elevator will be CRAMMED. It took us ten minutes to go from the 12th floor to the lobby... and the ride down stopped at every floor to grab new people in the tiny elevator. Yeesh. |
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| Guest Review: 10 |
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Posted Date: 2012-03-06 |
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| Great hotel, it was very convenient to the event at Madison Square Garden and close walk to the High line. I prefer the upper west side as far as a neighborhood but this was very convenient. |
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