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| Guest Review: 1 |
by Gary S of
California |
Posted Date: 2012-03-27 |
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| I called ahead to ask about pick up at the JFK airport and transfer to the hotel. I was told that they had 24 hr. service and given a number to call upon arrival. We were arriving a Mid-night in a strange town in a bad neighborhood.
I called the number , received an answer that was barely understandable. I was told to go to the pick up location and wait 10 minutes.
I, my wife,daughter and son-in -law went to the location to wait. we waited 60 minutes and longer 1 and 1/4 hr. No Van > I am a Hilton gold card member and a Delta Diamond member .
I called a second time and was told the bus was one the way After 10 more minutes, a van from another competing hotel brand felt sorry for us and took us near the front of the Hilton. I paid him and gave him a tip.
There sat the van, no driver, hood cold, never moved. We went inside and asked why no pick up. The driver said " I just forgot". I complained the nest A M to the lady at the front desk
Do not go there, do not stay , do not get left standing. |
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| Guest Review: 2 |
by Wayne of
Gauteng, South Africa |
Posted Date: 2012-03-19 |
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| I think it was a relatively good hotel, close and convenient to JFK. i only slept there for 3 hours. the layout of my room was exceptional, neat & tidy. No complaints from my side. |
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| Guest Review: 3 |
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Posted Date: 2012-03-09 |
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| My wife and I felt very relaxed and comfortable in our room , and felt very safe at the hotel's location. |
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| Guest Review: 4 |
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Posted Date: 2012-03-08 |
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| If you need to put your head down for a few hours before an early morning flight - its the place to stay. clean, comfy bed. There is a shuttle bus every half hour to your JFK Terminal that takes around 10 minutes. Hassle Free. |
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| Guest Review: 5 |
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Posted Date: 2012-02-21 |
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| We spend a night there and the staff was pleasant and courteous. The hotel lobby was simple and decente. the elevator location downstairs on the first floor was a little away from the main desk but hte hallways upstair were nice and clean. I would certainly stay there again. |
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| Guest Review: 6 |
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Posted Date: 2012-02-10 |
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| This hotel is very customer friendly. Close to the airport and easy to get to. The staff goes out of it's way to make your stay enjoyable. |
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| Guest Review: 7 |
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Posted Date: 2012-02-08 |
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| It's not the "nicest" Hilton, but nothing beats its proximity to the airport and courtesy shuttle service to and from the airport.
I would definitely recommend for overnight connecting flights. |
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| Guest Review: 8 |
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Posted Date: 2012-02-07 |
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| Breakfast good but too costly for limited menu items. |
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| Guest Review: 9 |
by Cliff B of
Sarasota FL |
Posted Date: 2012-02-02 |
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| If you are driving this hotel is hard to get to. Cabs and shuttles can get to JFK with ease. There is nothing in the way of restaurants or shops even remotely close to the Hotel..and you probably don't want to walk around in that area after dark. The Shuttle leaves every half hour and staff is helpful and courteous. The rate was fair and in terms of value for money I would say pretty good. |
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| Guest Review: 10 |
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Posted Date: 2012-01-14 |
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| Hotel was great. Nice and comfy and staff was very helpful. The restaraunt inside was also good. I used the complimentary shuttle they offer from JFK. To get to the city you need to take shuttle to JFK and go from there. |
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