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| Guest Review: 1 |
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Posted Date: 2012-04-22 |
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| I will start with the bad, that would be the service. The staff from check in to housekeeping were rude. The ugly, that would be the hotel. The paint is chipping and peeling off the walls, the furniture is old and outdated and the windows in our room didn't close...literally. With all those negatives out if the way i have to stay i would stay there again. The price was very fair considering the location was awesome. The hotel is across from Madison Square Gardens and within 4 blocks from the Empire State Bldg. we easily walked to Times Square, Soho, and even to Central Park one day. I would recomend it but just know what to expect. |
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| Guest Review: 2 |
by Ken Ni of
Dallas |
Posted Date: 2012-04-18 |
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| Very convenient location super sized old hotel. The room quality is just like a $49.99 motel with spooky ghost coming out atmospheric. Completely black stained carpet, 100 times layered painted wall and never renewed furniture since Presley & Sinatra's age. Surprisingly did not have odor or yucky hair found on the floor so room made are working hard. Somehow there were so many French people staid same time on my visit and I remember the hotels in Paris just like this but much cheaper. Emergency Use Only! |
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| Guest Review: 3 |
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Posted Date: 2012-04-17 |
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| This hotel has got to be one of the best bargins in NYC . It has plenty of rooms, a good breakfast, right in the middle of everything. Its an older hotel, but clean. |
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| Guest Review: 4 |
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Posted Date: 2012-04-16 |
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| Hotel room was dingy with stained bedspreads and carpet. Light in bathroom wouldn't stay on. |
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| Guest Review: 5 |
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Posted Date: 2012-04-13 |
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| Wonderful location, near many sites. Transportation so at hand. Friendly employees, very helpful. |
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| Guest Review: 6 |
by Michael S of
San Francisco, CA |
Posted Date: 2012-04-13 |
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| Conveniently located and economically priced |
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| Guest Review: 7 |
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Posted Date: 2012-04-10 |
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| Centrally located, once grand, now a bit threadbare, but clean, surprisingly quiet and oh, so convenient. |
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| Guest Review: 8 |
by Odile G of
Washington DC |
Posted Date: 2012-04-10 |
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| Unfortunately, this is the only hotel in Manhattan being central, so convenient across the street from Penn station, always having available rooms (so huge !) with a reasonable price. If you are able to pay more, change and go for big brand hotels in the area.... But if you are there for one to 4 nights, don't want to blow up your budget and want to go out all the time, the hotel will provide you with a shelter.
No service at all, employees are very rude, and more particularly we noticed with foreign tourists (we are not)
The hotel is very old and need deep renovations, the bathrooms are from ages. it is as possible as it could be clean, but they cannot do miracles with so antics !
A lot could be improved with minimum investment, as the long line at the check in around 3 pm every day, 3 people at the desk, hundred of tourists not understanding a word, with huge luggage and the whole family in the queue....A simple labeling saying to prepare ID or passport, plus a credit card with the booking #, one person in the line for checking in the family would change the hours lost for everybody. Is it so complicated ? Also, we found the fees for a simple hand bag left in the luggage room exaggerated ! We paid for 2 small bags for the afternoon in the hotel the same elevated price as people with huge boxes and enormous suitcases for the whole day (they don't give tips because they don't know how to proceed in America). We will continue going there, just to have a bed and a room in the center of Manhattan at a reasonable price. But do we have the choice ? |
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| Guest Review: 9 |
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Posted Date: 2012-04-08 |
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| Great location. My kids and I went to NY for a quick site seeing tour of NY. The hotel was a close to the subway, and had shopping options within walking distance. The Empire State Building is in view of the hotel! Times Square was about seven blocks away along with most of the Broadway shows! The hotel lobby was nice. Once we arrived to our floor, it reminded me of a scary movie I once saw. The hotel floor we were on needs renovations. |
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| Guest Review: 10 |
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Posted Date: 2012-04-08 |
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| hotel is in the thick of things. Something ought to be done to alleviate the huge crowd at checkout & checking. You need to put more info.about other facilities available at or thru the hotel on the internet so as to avoid great & embarassing moments for guests on arrival at Du Pont circle. |
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