|
| AVERAGE Hotel Service Rating : |
 |
AVERAGE Hotel Condition Rating : |
|
| AVERAGE Room Comfort Rating : |
|
AVERAGE Room Cleanliness Rating : |
|
|
| |
 |
| Guest Review: 1 |
|
Posted Date: 2012-04-15 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| I usually stay at another fine hotel in NYC, but I booked on short notice and they were full, so I tried the Palace. I definitely will return. As aspects of the Palace were excellent during my stay, from the large room to the attentive but unobtrusive service. For those visitors who are driving into the city, there is a parking garage adjacent to the Palace entrance on E. 50th St.....with a door leading straight through to the hotel lobby. |
|
|
| |
| |
| Guest Review: 2 |
|
Posted Date: 2012-04-14 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Excellent Service particularly from the Concierge Desk who made all arrangements when needed. Great location Midtown, made a perfect short break holiday an amazing experience. Would certainly recommend to anyone looking for a Manhatten holiday |
|
|
| |
| |
| Guest Review: 3 |
|
Posted Date: 2012-04-08 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| It was a true 5 star experience. The view over St Pats Cathedral was the best part. The room was big for a NY hotel and it was immaculate. Great Weekend. |
|
|
| |
| |
| Guest Review: 4 |
|
Posted Date: 2012-04-03 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| The hotel and room are lovely. Location is great. Service was very polite and professional. Only complaints: remote for TV only worked if you were almost on top of the set, lighting in room was complicated and $27 for a glass of wine in the hotel lobby bar seemed a bit much.
In the past we've stayed at the Warwick and the Helmsley Parklane: would rate The Palace as more opulent, but others are right up there. |
|
|
| |
| |
| Guest Review: 5 |
|
Posted Date: 2012-04-03 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| We were there for my daughters birthday. So happy we were at the Palace. The staff is amazingly helpful and friendly. I ❤NY. And ❤Palace. |
|
|
| |
| |
| Guest Review: 6 |
|
Posted Date: 2012-03-30 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| We were only in NYC for one night but the staff at the palace made us feel as welcome as if we were there for a week. The bellmen were great - thanks George!!- and the concierge helped arrange our last minute tix. Our room had an amazing view and we were as close to everything as we needed to be. This was a great value for midtown and was super nic e!!! |
|
|
| |
| |
| Guest Review: 7 |
|
Posted Date: 2012-03-25 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| We loved our 4 night stay in the NY Palace, just sorry we couldn't afford to eat there, not even breakfast. 2 coffees cost us 20 dollars, Otherwise perfect and yes I would stay ther eagain. |
|
|
| |
| |
| Guest Review: 8 |
|
Posted Date: 2012-03-25 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| This is truly one of the best hotels we have ever stayed in. A very high service level everywhere, door men, reception, concierge, room service and cleaning! All staff were super efficient and friendly!Rooms are spacious and well equipped! We got a room on 37th floor, with view towards East River ! Located next to St.Patrick's Cathedrale and Rockefeller Centre - a good starting point for exploring Manhattan! Recommended !! |
|
|
| |
| |
| Guest Review: 9 |
|
Posted Date: 2012-03-22 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| If it weren't for the desire to walk around a fantastic city, I would never have left the bed! The NY Palace beds were cloud-like with bedding that was extremely fresh. We ordered a rollaway and even that was firm, but soft & pillowy. I wish all hotels made beds a priority like the Palace! |
|
|
| |
| |
| Guest Review: 10 |
by Adrian H of
Durham ENGLAND |
Posted Date: 2012-03-22 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| I spent a long time choosing this hotel and looked at previous reviews before making my decision.this was going to be a surprise 25th wedding anniversary present for my wife so i wanted to make sure it would be special.I origionally booked a room in the main hotel due to the towers part being more expensive,however i found that an offer appeared on hotel.com 2 weeks before i was going to travel and swiftly booked a room in the towers section of the hotel and was so pleased that i did.
The Towers section has an executive suite on the 39th floor which allows access to tower guests only.
this facility was amazing allowing drinks and food +breakfast all free of charge at certain times of the day.The executive suite also allowed you to take drinks and snacks to your room to save paying for items in the mini bar.
The Towers section has its own booking in area and lifts which made you feel really special
The service was excellent and our concierge Gunter gave us good advice on things to see and places to go nothing was too much trouble.
if you are looking to stay at this hotel all I can say is BOOK IT.
We had an amazing time the hotel has everything you could wish for its clean the rooms are amazing and I cant wait to stay again . |
|
|
| |
| |
|
|
