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| Guest Review: 1 |
by C of London |
Posted Date: 2009-09-13 |
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| I got the Air train, then bus shuttle from Federal Station at JFK. I had to wait quite a long time for the bus shuttle in spite of calling the hotel to let them know I was there. The other hotel shuttles were more frequent. The hotel lobby was nice and the staff were helpful and friendly. Unfortunately the room was below average, very tired decor, peeling paint. TV reception was also bad. I felt it was overpriced for what it was |
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| Guest Review: 2 |
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Posted Date: 2009-09-09 |
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| This is a very expensive hotel which although has a good location is still expensive. The restaurant and lounge have hugely inflated prices which to a traveller is silly. |
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| Guest Review: 3 |
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Posted Date: 2009-09-08 |
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| We were coming from Europe and continuing to the Caribbean next morning, so we needed a room for 2 adults and 3 kids to sleep in. As the connecting flight left early, the airport needed to be close by, and because we already had a 9-hour trip and 6 hours' jet lag behind us, we didn't need a luxury resort, just a bed thanks.
Getting to the hotel shuttle was somewhat of a pain, but this is a JFK problem, not the hotel's. Once on the shuttle and then in the hotel, we found friendly personnel in a functional and clean surroundings. Yes, the hotel is starting to show its age - the bathroom fixtures and A/C are technologically old and carpets and wallpaper are getting threadbare. However, the room was clean and neat, the A/C, TV and fixtures all worked and the beds fulfilled their purpose - we were well rested for the trip next morning. The hotel shuttle takes you directly to the terminal in the morning, which is a welcome change to the previous afternoon's trip via twisted pathways, elevators and the AirTrain JFK.
All in all, it fulfills most requirements of airport hotel at a fair price. |
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| Guest Review: 4 |
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Posted Date: 2009-09-03 |
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| Room was very clean.
The hallway was dirty. Noticed this on the review when I booked the room.
Restaurant staff said they were too busy to give us a menu to look at. Looking around the restaurant area was not busy.
Went to the bar area for a drink. The friendliest person was Nancy M. the bartender. The rest of the staff were too busy talking to one another.
Hotel staff needs to remember the guests are the ones who are paying their wages from our stay and they should not be talking to each other when guest approaches them.
Unfortunately the location was why we booked at the Ramada as it was close to the airport for shuttle service.
Would not stay here again, |
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| Guest Review: 5 |
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Posted Date: 2009-08-16 |
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| Check-in service took a very long time. Long lines and not enough personel to help. Sheets on the bed were very old with old flat pillows. Mattress didn't fit the frame. Frame stuck out to injure legs. |
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| Guest Review: 6 |
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Posted Date: 2009-08-10 |
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| We used the hotel as a stay over waiting for our 7:00 AM flight at JFK. We only had a problem with the iron in the room. Called down and an other iron was delivered quickly. Shuttle is great. Every half hour.
Traveling hint
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We took a taxi from Penn Station to the hotel. Taxi driver said he didn't know where is was and he searched for it on our meter. The flat rate to JFK is $45 + tolls -- not to the hotel which cost us more. He quickly found it after my wife was throwing a fit. I think it might be best to take a taxi to JFK and then the Ramada Shuttle to the hotel. |
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| Guest Review: 7 |
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Posted Date: 2009-07-26 |
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| I noticed that room service trays were left outside of rooms for at least a few hours. Also, when we flew back to NY & stayed at the Ramada again, our room had a light switch that didn't work nor did one of the lamps by the bedside. Otherwise, the hotel met our expectations, & check-in staff was wonderful. |
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| Guest Review: 8 |
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Posted Date: 2009-07-24 |
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| The hotel was fine; the service was less so. Check in was very slow. Only one clerk was on duty (around 6:00pm) in spite of several people waiting.
The restaurant service was awful. One waiter for a large room. We finally had to request service from the restaurant greeter. A busboy finally came to take o ur order. |
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| Guest Review: 9 |
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Posted Date: 2009-07-10 |
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| This is hotel has a good location if you need to stay overnight to catch an early morning flight out of JFK. Otherwise, the food is way overpriced (likely because there are no other restaurants within walking distance and so they know you're trapped). The rooms are a bit shabby. |
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| Guest Review: 10 |
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Posted Date: 2009-07-02 |
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| VERY close to airport. VClean modern building with good food service |
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