Roger Smith Hotel Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-04-20
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The hotel is very run-down, but the employees are very nice and the room was comfortable and quiet. The location was very good, but I would recommend a face-lift if it is to compete in price with the Raddisson and Marriott hotels right next door.
Guest Review: 2 Posted Date: 2012-04-19
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Mycket bra hotell med serviceinriktad och trevlig personal, frukostfik finns flera alldeles i närheten av hotellet. Rummen mycket rena o fräscha. Vi kan rekommendera detta hotell.
Guest Review: 3 Posted Date: 2012-04-16
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The hotel was definitely "run down" regarding the room itself but the towels were very nice and the bathroom was very clean. It definitely needs a facelift, and I don't see how it was rated with 3 stars. On the positive side, since it is a small hotel, it was very quiet and I was able to open the windows in the room, which was a nice touch, since it  was pretty warm when I was there. Because of the good location, a lot could be done by changing the carpeting in the rooms and elevators, and sprucing up the lobby. The staff was very nice and available.
Guest Review: 4 Posted Date: 2012-04-14
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We booked a queen room but got 2 double bed instead. The metal head boards banged on the wall which got loud. Otherwise great location, comfortable beds & good staff
Guest Review: 5 by Larry J of Washington, DC Posted Date: 2012-04-03
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Greatly enjoyed our stay. Staff very helpful. Will stay here again without hesistation.
Guest Review: 6 by Robert BH of New York, NY Posted Date: 2012-04-02
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It was cozy, if you can get over the stale cigarette smell!
Guest Review: 7 Posted Date: 2012-03-23
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By a stroke of luck, I got the deluxe suite for throwaway price for the weekend. So we enjoyed having all that space right in the middle of the city!! My baby did not feel crammed in a tiny hotel room and that was helpful. Everything about the hotel is old. Everything is very clean but its old. The ac was centrally controlled - no control inside the  room. The tiny fridge was old and barely cold. All the milk I had for the baby went sour!!! I did hear noises from a party nearby but considering its NYC and that we were in a central location, I was not expecting tranquility! Overall, the experience was good. Great location, clean rooms. Expect to see old furniture, appliances, doors/window/beds etc etc but they are all clean. If you can get the deluxe suite and have a family with you, just go for it. It will be worth the space!!
Guest Review: 8 Posted Date: 2012-03-20
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Nice location. Great breakfast at the RS Lily's restaurant downstairs. Older hotel but clean.
Guest Review: 9 Posted Date: 2012-03-01
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Mysigt hotell med bra läge till bra pris. Internetuppkopplingen nodde inte till vårt rum på våning 10. Vi fick gå ner till lobbyn för att gå ut på nätet.
Guest Review: 10 by Charlotte B of Aarhus Posted Date: 2012-02-23
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Super dejligt hotel med perfekt beliggenhed! Rent, pænt og venligt og hjælpsomt personale. Vil helt sikkert bo der igen næste gang jeg skal til NY!