Roosevelt New York Customer Reviews Avg Rating :
AVERAGE Hotel Service Rating : AVERAGE Hotel Condition Rating :
AVERAGE Room Comfort Rating : AVERAGE Room Cleanliness Rating :
Guest Review: 1 Posted Date: 2012-04-21
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
The hotel was in a fabulous location right down the street from Grand Central - Very convenient for getting around. The Concierge and Bus desk were also very helpful. Amenities and hotel services were expensive, the room was very small (but comfortable), and coffee was not available in the rooms. The hotel decor was "classic 1920's" and provided a nice  atmosphere. Overall, the hotel was well kept and I would definitely stay again....a good experience.
Guest Review: 2 Posted Date: 2012-04-21
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Comfortable beds, convenient to subways but very dated hotel in vibe, decor and detail.
Guest Review: 3 Posted Date: 2012-04-18
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Very enjoyable.
Guest Review: 4 Posted Date: 2012-04-18
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
We have always enjoyed staying at the Roosevelt.It is near the Grand Central if you are arriving by train.The subway and shuttle are in the Grand Central.Midtown is very busy with shops and restaurants,But the advertised cozy queen was really the cozy closet with the a.c. in a very filthy window.You had to figure out how to rig the curtains to shut  out the sun and not block the a.c.We have stayed in bigger cozy queens at this hotel.This is the first time we were not happy with a room. we hope it will be the last.
Guest Review: 5 by nick l of ohi Posted Date: 2012-04-18
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
the location was just what we were looking for. I truly look forward to coming again real soon.
Guest Review: 6 by Jeremy M of Chicago, IL Posted Date: 2012-04-15
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Excellent hotel, great staff, nice location. Will definitely return!
Guest Review: 7 by Cindy R of Atlanta, GA Posted Date: 2012-04-14
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
This older hotel was well maintained for its age but I could hear voices very clearly from the next room which told me that the walls didn't have much if any insulation or sound barrier to them. The restaurant prices, especially for breakfast were high enough that I felt like I had to get out even on mornings when I wanted to rest because I didn't want  to pay the prices for simple breakfast fare. One morning we went to the exercise room and took an apple (that they provide for free) to eat for breakfast. There is a Starbucks close by and a couple other places luckily just a short walk. But on cold mornings I'd rather eat in while making my daily plans. My only 2 complaints however.
Guest Review: 8 by Amanda A of Bronx, NY Posted Date: 2012-04-10
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Once you walk into the hotel you can automatically see the beauty. And it doesn't stop there. The hotel room is clean and big. We stood in the Superior King room. The bed was big and comfy. We even ordered a fridge for the room to keep our snacks and drinks. The staff were very friendly and we didn't have to wait at all for the room. Check in and check  out were both very easy. I would also like to note that around 5am our toilet did overflow so we called the emergency number and not even 5 minutes later did a guy come and fix the toilet and also clean up the bathroom floor. At 5am!! Also I loved the fact that on the desk when you walk in the room, there is a binder with ALL of the phone numbers of everything you need in the hotel PLUS the room service menu. The only thing I didn't like was the fact that the room service was kind of expensive so we didn't get it but next time my fiance and i go (which believe me we will be going again) we will order room service because I do wanna try their food! I recommend this hotel to anyone. The price is worth it and my fiance and I are actually planning on having our wedding there.
Guest Review: 9 Posted Date: 2012-04-10
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
We stayed at the Roosevelt while looking at colleges with our daughter. The location is great: easy access to both the subway and Grand Central. It's also close to Times Square and the Theater District, and there are lots of good restaurants within short walking distance of the hotel. The hotel interiors have all been redone. Our room was cozy but  worked well for the four of us. While the rooms have been redone, the bathrooms (at least ours) haven't been. That's the only item that didn't meet our expectations--peeling wallpaper, a few cracked tiles, and mildew on the shower caulking. The bathroom just wasn't up to the caliber of the rest of the hotel. Perhaps bathroom renovations are next? Overall, The Roosevelt Hotel is a really good place to stay.
Guest Review: 10 Posted Date: 2012-04-07
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Checkin was slow and very disorganized. Outside doorman was very rude and unhelpful. Bathrooms could use some updating. All in all a nice place and I would return.