W Times Square Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-04-17
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Hôtel avec une situation exceptionnelle mais à qui il manque les apparats du luxe dévolus à ce type de catégorie. La literie et les oreillers sont de très bonne qualités Les salles de bains sont par contre un peu petites. Pas d'intérêt de payer un supplément pour une chambre spectacular, uniquement un peu plus haut dans les étages. Le lobby, minuscule  et l'ensemble des parties communes sont baignés par une lumière plus que minimaliste un peu déroutante, la musique est également omniprésente, l'hôtel propose sa propre sélection techno lounge type "Coste". Tout cela donne l'impression de se trouver toujours à 2 heures du mat. Convient principalement à une clientèle jeune, noctambule d'happy few.
Guest Review: 2 Posted Date: 2012-04-12
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what can i say, i always have a great time at the W. location is great (times square-wise) and the place is very nice. the lounge is not as cool as i've experienced at other W's, but it is more than cool enough to chill for some drinks. one downside is the elevator arrangement (there is one elevator from ground level to the 7th floor main area, and  then you have to go to your elevator bank to get to your room), but the lifts are very fast and the wait isnt that bad. also, we booked 2 double beds, but they oversold and only had a king on our first night. they gave us a rollaway for free of course, 4 free conti breakfasts and $100 room credit. they also moved us to our double beds room the second day for us after we left for the day, and also left us a free water and a hand written apology note. also, note that the bathroom walls are frosted glass, so silhouettes and skin tones are clearly visible to those outside of the bathroom. overall, a great stay though. i always seek out W's first when booking in a city.
Guest Review: 3 Posted Date: 2012-04-10
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Great location. Nice design/layout. Disappointed in some comforts such as lack of coffee in rooms, rather cheap shampoo/conditioner that was not replaced each day, no free WiFi in rooms all of which was not consistent with price or image of this hotel.
Guest Review: 4 by 明珠 何 of W HOTEL Posted Date: 2012-04-10
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櫃檯人員太忙,我們14奌多check in,沒房間教我們留電話再通知,我們一夥人在外面走走好久,到了快18奌多仍沒收到通知,我們就去詢問櫃檯,才給我們房間,我想應該是你們沒先溝通好,因為我訂的是兩張雙人床,他們給的是一張加大雙人床,但是其他都很好,尤其清潔人員有一個領班是台灣人,好有人情味,我想我會再去住,因為便利熱鬧景點方便到達
Guest Review: 5 Posted Date: 2012-04-07
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Great location for tourists. Near all major subways and in the heart of Times Square! I stayed in the fantastic suite with four guests total. The room was comfortable for this amount of people. It is not meant for morethan four guests. However, I was disappointed how much was charged for this room and how they skimped on the simplest of things. There  were not enough toiletries for all the guests( only enough for two) When we arrived there were no towels and pillows. The room needs some major upgrading. I was surprised how old looking a suite at this W location looked. The hotel staff is very sweet and accomadating,they were fantastic. They made sure all of our needs were met. I recommend this hotel only for the simple fact of the service and the location. It is overpriced and ovverated for what it is which is the only pitfall. I probably wouldn't stay again because I'm sure other hotels in the area are priced better and the rooms are more modern. I have mixed feelings of the W . In summation, great location and friendly staff but over priced and be prepared to ask for the simplest of requests as basic ammenities are not provided...
Guest Review: 6 Posted Date: 2012-04-04
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Great hotel and location - rooms very small -bathroom bathtub no separate shower?? No beg bugs very clean
Guest Review: 7 by R L of Los Angeles Posted Date: 2012-04-03
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W Hotel oversold the rooms with double beds and they ran out of the rollaway beds when I checked in at 4:00 in the afternoon. We were provided with 2 blankets as a replacement for a bed. Although the W Hotel did comp the wi-fi and "breakfast," I didn't notice the fineprint that they comp only coffee, toast, & cereal, not other hot breakfast items on  the menu. So, we ended up having to pay for the breakfast. Also, it was super noisy at night at Time Square. We were up at the 43 floor but the sounds of cars were still loud. Worse yet, there was construction site nearby and the construction noise was very loud, especially at night.
Guest Review: 8 Posted Date: 2012-03-22
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Très bon acceuil. Tout le personnel est très aimable. Je le recommande si vous voulez être dans l'action. Prenez une chambre "cool corner" superbe la vue sur Times Square quand c'est votre première visite.
Guest Review: 9 by Amanda of Toronto, ON Posted Date: 2012-03-21
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Location was great, rooms were nice. service was ok.
Guest Review: 10 by Robert L of Long Island,NY Posted Date: 2012-03-06
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Amazing Views!!!!!! Our corner room allowed us to have both the Hudson view AND Time Square!! We loved being right in the heart of the theatre district. We walked to our show then walked to our restaurant. We had a delicious brunch at Blue Fin on Sunday. We would definitely stay there again!!